Our Guarantee & Return Policy

Our goal is to offer truly unique handcrafted picture frame keepsakes that will reflect the individuality and importance of this special event.  Your gift is made to order for you with attention paid to every detail.  If you are not satisfied with the workmanship or materials, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please Contact Us if you have a question about a return or exchange.

All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.